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The paper proposes an integrated Web‐based inter‐library loan (ILL) system to replace and enhance the existing manual‐based ILL system used by Singapore libraries. It describes the system requirements that must be supported in order to make it a viable and acceptable solution to all...
This paper reports on Phase II of a two‐part project to identify and implement user‐based design criteria in World Wide Web sites. The test site is a Web page for the academic business community. As an alternative to existing, largely ad hoc design processes, the authors developed a...
Academic libraries are at a crossroads, whether deciding on the pros and cons of converged services or juggling with slashed budgets in a frantic attempt to provide increasing numbers of services to more users. New technology, despite offering wonderful opportunities, changes quicker than the...
Reports on the Illinois Library Computer Systems Organization (ILCSO) assessment methodology task force’s work in determining their assessment formulae for the decade covering ten fiscal years, 1988‐1999. The article includes the rationale ILCSO used for membership assessments, assessment...
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