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Purpose – The purpose of this paper is to focus on job‐related skill heterogeneity and action team performance by considering that team members may differ in the levels of their job‐related skill, as well as in the way their job‐related skill is spread over the different dimensions of the...
Purpose – The purpose of this paper is to: analyze the effect of trust and affect toward a brand community on the commitment of brand communities; and investigate the mechanism through which the commitment of a brand community is able to increase various loyalty behaviors (e.g. repurchase...
Purpose – The purpose of this paper is to develop a qualitative method to examine why complex supply chain crises occur, to aid in future development of a model and theory of supply chain crisis management. The lack of analysis of crisis events in supply chains and their underlying causes is to...
Purpose – While the prior research suggests that leadership has important influences on IT acceptance and use, there has been little empirical investigation that identifies the specific managerial behaviors associated with adoption success. This study attempts to address this issue by exploring...
Purpose – SMEs may be trapped in a suboptimal stable equilibrium, as many overloaded managers are cutting back on their resources and may be over‐investing in the development of exploration and exploitation processes rather than investing in mechanisms to facilitate an unlearning context....
Purpose – The purpose of this paper is to examine the impact of knowledge creation mode (e.g. goal‐driven and goal‐free) and organizational culture on knowledge creation performance in the context of high‐tech manufacturing companies having received at least 20 patents....
Purpose – The purpose of this paper is to propose an integrated framework for intellectual capital disclosure. Design/methodology/approach – The measure, manage and report intellectual capital (MMRIC) methodology is a six‐step process that will enable firms to more accurately describe their...
Purpose – The purpose of this paper is to investigate the domain of security analysts' earnings forecasts as a valid measure of firm performance. Design/methodology/approach – A survey instrument was developed and sent to 1,350 security analysts to ascertain the criteria they used in...
Purpose – The purpose of this paper is to contribute to the strategic management literature by identifying possible combinations of three organizational capabilities (market orientation, knowledge management, and customer relationship management). It seeks to analyze the potential interaction...
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