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Many US firms are facing difficulty finding qualified US citizens to fill technical/scientific positions and are turning to foreign nationals to meet their needs. In some cases, the employee/company match is less than ideal. This study focuses on foreign‐born employees working in a particular...
With the explosion of interest in the Internet, deploying desktop Internet access for corporations is becoming common place. Corporate managers are dealing with issues of blocking objectionable material and limiting the viewing of leisure sites that can impede employee productivity. The concerns...
Structural analysis is designed to deal with patterns which exist in the human mind and, thereby, impact the ways in which people act and respond to circumstances. As such, structural analysis has value in situations involving consumer choice and preference. Historically, structural analysis, in...
This paper aims at introducing benchmarking to management practitioners. Emphases have been placed on the classification of benchmarking and the benchmarking process model. The former will help in identifying the sources of best practices as a result of assisting in promoting management...
Drucker introduced management by objectives (MBO) in the late 1950s. Kaplan and Norton introduced the Balanced Scorecard in the early 1990s. MBO and the Balanced Scorecard are management systems that align tangible objectives with an organisation’s vision. This article compares and contrasts the...
Teamworking is proving to be a popular method of organising to exploit new technology and respond to the demands of globalisation, but having tried it, many companies are finding that effective implementation is not as easy as they first thought. New research in the Change Management Research...
This study examined the customer orientation ‐ performance link in small‐ and medium‐sized businesses and tested for the possible effects of innovation orientation, market dynamism and competitive intensity on the degree of customer orientation among these firms. Specific performance measures...
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