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Purpose – It is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This article aims to experiment on the library merit system which provides different ways to enhance users'...
Purpose – The academic libraries of the University of Bologna situated in Cesena, Forlì, Ravenna and Rimini carried out two surveys about users' satisfaction, in order to improve services. This paper aims to present the results of these surveys. Design/methodology/approach – Two surveys were...
Purpose – The purpose of this paper is to determine whether differences exist between public and private universities' web sites in terms of visibility and accessibility of the web sites. Design/methodology/approach – The approach that was taken to study the issue of visibility and...
Purpose – The main purpose of this paper is quality assessment of services provided by the MUMS libraries and determining member satisfaction and expectations of library services in the LibQUAL dimensions. Design/methodology/approach – This research used the survey method for collecting data....
Purpose – Providing a wealth of documents and appropriate information in support of the university curriculum and research syllabus represents the ultimate goal of all the efforts made by university libraries. The paper aims to study the quality of services as an indicator of quality...
Purpose – The purpose of this paper is to describe bibliometrics as an emergent field for academic libraries. There is a constant need to adapt to the ongoing changes and new demands of today's information environment, and the increasing importance of bibliometrics certainly presents a great...
Purpose – This article aims to overcome the attitude that information is most important for social development. It also aims to stress the ways of human resources development in the academic librarianship of Serbia. Design/methodology/approach – An empirical method is implemented in this...
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