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Purpose – The purpose of this article is to demonstrate the application of project management principles to retrospective conversion of a library catalogue and to share the experience with other libraries. Design/methodology/approach – Presents the case of retrospective conversion involving the...
Purpose – This review aims to compile an interdisciplinary inventory of factors affecting individual performance in team environments. Design/methodology/approach – Research focusing on the performance of the individual within a team from the disciplines of psychology, sociology, business, and...
Purpose – The purpose of the paper is to present the performance management process and the core competency frameworks of six Canadian public libraries. The core competencies that characterize the qualities for superior performance of library staff are described, as well as the way in which...
Purpose – To present the findings of the comparative evaluation of two transitional mentoring programs developed for new library and information professionals in Australia, one as a group program and the other with pairs of mentors/mentees. Design/methodology/approach – The research project...
Purpose – This study aims to investigate the influences of the selected antecedents on each type of complaining intentions and its relationship to complaining behavior of 582 university library users in South Korea. Design/methodology/approach – Data were collected through a survey, using a...
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