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Presents a mathematical model of organization, comprehending it as a complex of informational and co‐informational processes. The organizational structure includes inputs and outputs of material, energy and information above which is the procedure of operational complex with the next types of...
In the service era electronic products in libraries should be offered in combination with information services. Presents an approach to a reference, information and training services concept which is designed to meet the needs of users of electronic libraries. The approach includes the following...
Contextualizes the issues addressed in the “Fossilize or fly” conference hosted by Kent Arts and Libraries and reports on the message delivered by individual speakers and delegates. Relates the conference concerns, whether theoretical or practical, to the core objectives of change management...
Continues an earlier consideration of the nature of “planning”, and of the main components of plans by addressing the linguistic issue of the “tags” we use to distinguish descriptive principles from normative terminology when analysing and classifying process activities like...
Describes the results of a Scottish Library and Information Council‐funded project into the business information needs of companies in the rural areas of the north‐east of Scotland. Based on a survey by questionnaire, interviews and case studies, describes the information providers available...
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