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A brief report of a recent conference on quality and excellence inlocal government is given. The report includes examples of initiativestaken by several authorities and describes the work of Tom Peters inencouraging quality and excellence in organisations. Further examples ofquality in local...
Staff development efforts by Abubakar Tafawa Balewa UniversityLibrary, Bauchi are discussed, with particular reference to the area ofcomputer literacy courses. The purchase of a microcomputer Turbowriterand steps being taken to acquire CDROM are reviewed as practicalefforts towards...
A description of quality circles, their purpose and application isgiven, together with a brief reminder of their background and history.Examples of quality circles in use in Knowsley Careers Service,Warwickshire Public Libraries and Kodak Merseyside are used toillustrate them in working...
Using data drawn from interviews with staff at South BankPolytechnic in 1985, the attitude of nonprofessional staff toautomation, the ways in which they can prepare for such a move, and theeffect of automation on job satisfaction are all considered. Theprospect of automation is disturbing to...
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