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Purpose – This paper aims to identify methods of guidance and supervision used in air traffic control training. It also aims to show how these methods facilitate trainee participation in core work activities. Design/methodology/approach – The paper applies the tools of conversation analysis...
Purpose – The evaluation of training results in large groups with limited resources is one of the challenges of organisations. This paper aims to provide a methodological approach to facilitate evaluation of training among large groups. The paper presents the tools and the results of an...
Purpose – The primary objective in this paper is to examine the role of small‐ to medium‐sized enterprises (SMEs) in promoting and/or hindering educational opportunities to adult employees in the UK. Design/methodology/approach – The paper draws on 12 case studies of SMEs in England and...
Purpose – This paper aims to examine the importance of new employee orientation (NEO) programs, the quality of typical NEOs, and how to improve NEOs. Design/methodology/approach – The paper provides a viewpoint of the importance of new employee orientation programs, the quality of typical...
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