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Purpose – The purpose of this paper is to report findings of a study conducted on micro and small enterprises (SMEs) from selected regions of Spain, Portugal and Poland, and to compare them with the results of a similar survey carried out in California (USA). The European and US research...
Purpose – The purpose of this paper is to put forward a descriptive model that characterizes customer loyalty in the context of electronic banking. Owing to the high costs involved in increasing the current client base, one of the main goals of banks and other financial services providers that...
Purpose – The purpose of this paper is to contribute to the growing body of research in prediction markets by using trading data as a means of characterizing trader behavior in these markets. Traders are placed in homogenous groups based on common Trading habits using clustering algorithms....
Purpose – The purpose of this paper is to present an approach to support understanding of inter‐organisational systems. Design/methodology/approach – The approach combines two types of graphical snapshots of relevant properties of each organisation, based on concrete data. The first type of...
Purpose – The purpose of this paper is to contribute to a better understanding of how socially‐embedded information systems (IS), knowledge, and firm capabilities can impact the post‐merger integration efforts of a firm. In particular, this research seeks to identify, describe, and analyze...
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