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Purpose – The purpose of this paper is to follow a paper by Rexfelt and Hiort af Ornäs published in JMTM in 2009, which dealt with consumer acceptance of product service systems (PSS). This topic is important as it is a sustainable business model. It is proposed that the uncertainty consumers...
Purpose – The purpose of this paper is to review the extant literature on empirical research in supply chain management (SCM). It provides a comprehensive assessment of research methodology of 619 empirical research articles on SCM published between 1994 and 2009. In total, 21 journals were...
Purpose – The purpose of this paper is to provide an environmental‐oriented material selection methodology with two distinct features: it uses a computer‐aided material selector coupled with environmental auditing; and it provides a quantitative analysis of environmental impact of selected...
Purpose – The purpose of this paper is to describe in detail how “process knowledge worker” based task forces can enable effective business process improvement (BPI). This successful methodology involves innovation (I), action learning (AL), and extends throughout the organisation (O). The...
Purpose – The aeronautical industry is a perfect example of a complex product industry characterized by a hierarchically‐organized supply chain. The authors can identify four types of supplier interfaces: interactive, translation, specified and standardized ones. The purpose of this paper is...
Purpose – The purpose of this paper is to develop a computer simulation model to evaluate increasing versus decreasing mean operation times assembly line arrangement for normal and exponential distributions and the variances equal to 1 and 16. Design/methodology/approach – The model was...
Purpose – The purpose of this paper is to investigate the “last mile” delivery link between a hub and spoke distribution system and its customers. The proportion of retail, as opposed to non‐retail (trade) customers using this type of distribution system has been growing in the UK. The...
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