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Draws attention to the importance of listening skills.Approximately three fourths of the business day is spent engaged in someform of communication. Effective listening is central to enhancedcommunication but managers do not always listen because active listeningis not a natural process. It...
Differs from previous studies of managerial selection methods.Focuses wholly on the activities of external executive recruitmentconsultancies. Results are presented from two major surveys on the useof selection methods by such consultancies in general they use lowvalidity techniques, primarily...
Examines how to successfully apply one theoretical model oforganizational development OD and organizational culture, thecognitive model, through theoretically consistent, i.e. cognitive,interventions to solve the organizational problem of downsizing. Reportsa case study on use of a variety of...
Suggests ways in which the process of staff supervision can be aproductive and satisfying undertaking, leading to improved skills andjob productivity of the supervisee. Rather than being a punitive andpotentially threatening enterprise, the supervisory process allows for aconsistent and focused...
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