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Purpose – Absorptive capacity has been defined as an organization's ability to recognize the value of new information, assimilate it, and apply it to productive ends. This study aims to examine the type of organization culture that influences the capacity of hospital organizations to innovate...
Purpose – Current thinking about “patient safety” emphasises the causal relationship between the work environment and the delivery of clinical care. This research draws on the theory of normal accidents to extend this analysis and better understand the “organisational factors” that...
Purpose – Aims to focus on the imperative to achieve national activity and performance targets in secondary care as set out in the NHS Plan. Design/methodology/approach – The paper is in the form of “notes from the front line” that are based on the experience of the Royal Cornwall...
Purpose – Aims to give an overview of the re‐engineering of processes and structures at Gujarat Cancer Research Institute (GCRI), Ahmedabad. Design/methodology/approach – A general review of the design, development and implementation of reengineered systems in order to address concerns...
Purpose – This paper aims to help public sector managers that are formulating strategies for outsourcing home care from the independent sector. Design/methodology/approach – A review was performed of relevant literature on the outsourcing of home care and its political drivers in the UK. This...
Purpose – The optimum response to the different stages of a major burns incident is still not established. The fire in a café in Volendam on New Year's Eve 2000 was the worst incident in recent Dutch history and resulted in mass burn casualties. The fire has been the subject of several...
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