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Purpose – The purpose of this paper is to define the added value of facility management (FM) in general and to develop a typology of facility services based on their added value in the educational environment. Design/methodology/approach – This paper is based on a literature review and first...
Purpose – The purpose of this paper is to present a benchmarking study of operation and maintenance costs of French healthcare facilities between 2008 and 2009. The investigation presents findings using quantitative methods, including cumulative frequency and descriptive statistics. The purpose...
Purpose – The purpose of this paper is to investigate strategy adopted in facility management (FM) and to introduce a framework of studying FM strategy. Design/methodology/approach – The research reported in this paper adopted case study approach. In total, five case studies of FM practices of...
Purpose – Future energy consumption in China's building sector will have a considerable influence on both China and the world's energy markets. Although the Chinese government has set out a series of policies to promote building energy efficiency (BEE), the BEE market share remains small. The...
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