1 - 6 of 6 articles
Purpose – To disseminate information on a new scope of Service for building projects that embodies post occupancy evaluation. Design/methodology/approach – The paper draws upon recent practical experience in the field by the author and examples the background and detail of the new scope of...
Purpose – This paper details the benefits that integrated systems offer facility managers and owners who seek to improve security – and overall building performance – despite limited resources. And it provides a general roadmap for making integration a reality. Design/methodology/approach –...
Purpose – Everyone has a client. Too often clients complain about their service providers and yearn for people who are just like them. This paper focuses on understanding the differences between clients and consultants, and applying methods for bridging the differences....
Purpose – There are many dynamics within the workplace that are beyond the control of the facility manager. Seeks to consider the drivers that influence the need for managers to consider outsourcing or when changing an existing provider. Design/methodology/approach – A conceptual discussion and...
Purpose – Technological innovations and IT developments have been hailed as the key influence on changing work‐styles. However, the workplace is being shaped more and more by people and their needs. Supported by industry research, this paper aims to identify and explore some of the various...
Purpose – To provide a reference paper for managers responsible for procuring services, advocating the use of strong relationship models, based on co‐dependency and collaboration between the supplier and purchaser of services. Design/methodology/approach – Based on a combination of research into...
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