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The literature of the evaluation of Internet search engines is reviewed. Although there have been many studies, there has been little consistency in the way such studies have been carried out. This problem is exacerbated by the fact that recall is virtually impossible to calculate in the fast...
As libraries and information services address the needs of users in an increasingly networked environment, there is a need for theoretical models to underpin research, development and practice. The characteristics and roles of traditional libraries and information services are described, and a...
The article considers methodological issues which arose in undertaking a two‐year British Library funded research project – Assessment Tools for Quality Management in Public Libraries – jointly managed by the Department of Information Science, Loughborough University and the Department of...
Search engines index only a proportion of the web and this proportion is not determined randomly but by following algorithms that take into account the properties that impact factors measure. A survey was conducted in order to test the coverage of search engines and to decide whether their...
This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a nation‐wide survey, by personal doorstep interview, of the citizenship information needs of almost 900 members of the UK public. Major findings include: that the public...
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