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PurposeThis study discusses the frames that were used in the public debate about raising the retirement age in Belgium from 65 to 67 years. The purpose of this paper is to gain insight into the prevailing frames in order to develop counterframes that are less problematizing and can be used to...
PurposeThe purpose of this paper is to examine the practices of strategic crisis communication of most successful Croatian companies and the perception of these practices from the perspective of media. A framework of reactive strategies is applied to determine how Croatian companies from five...
PurposeThe purpose of this paper is to contribute to the literature on management and communication consulting in general, and crisis consulting in particular, by investigating how public relations and communications firms understand crises, crisis management, and crisis communication; how they...
PurposeThe purpose of this paper is to show how the strategic selection of discursive and interactive strategies generates specific framings of an issue to advocate opposite positions, embodying a struggle of power between parties with their own agendas.Design/methodology/approachDrawing on...
PurposeThe purpose of this paper is to establish a categorization of corporate websites as tools of online communication, in accordance with how they apply usability to the content they present, and to determine the indicators of the content and usability variables which mark the differences...
PurposeThe purpose of this paper is to investigate how and why individuals use corporate pages on Facebook with the aim of developing a usage-specific inventory of incentive factors which describe brand page utilization for consumption, participation and production...
PurposeThe purpose of this paper is to identify how the US Council for Higher Education Accreditation (CHEA) communicatively engaged in legitimization concerning accreditation.Design/methodology/approachThis study utilized the rhetorical analysis approach outlined by Hoffman and Ford (2010) to...
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