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This study builds on and contrasts with the earlier published framework of Du-Babcock by analyzing the topic management patterns and turn-taking behaviors of 10 additional groups of Hong Kong bilingual Chinese in their first- and second-language decision-making meetings. Although 8 of the 10...
Intragroup peer evaluations used for performance appraisal and compensation decisions are becoming an integral part of today's team-based organizations. However, the research on the validity of peer evaluation ratings in a team context is limited. This study contributes to the literature on...
Rapport has two important facets: enjoyable interactions and personal connection. Increasing levels of rapport builds a deeper sense of loyalty in customers and inspires a greater amount of information disclosure. Although the influence of nonverbal behaviors (e.g., how body orientation matches...
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