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Intercultural communication competence is the ability to encode and decode meanings in matches that correspond to the meanings held in the other communicator's repository. A review of intercultural training literature shows little attention has been given to how to acquire this competence for...
This paper presents the results of a preliminary study of selected managerial communication practices in Chinese factories. Members of a delegation of Chinese managers visiting the U.S. were interviewed to explore: (a) the extent to which Chinese factories conform to a bureaucratic model of...
Three Delphi panels of experts, business people who work in international positions, educators who currently teach in the international curriculum, and Academy of International Business members, were used to determine which content areas were "essential," "important," or "unimportant" for an...
This study focuses on one specific element of Japanese business communication: the use of English. Six research questions designed to clarify the position of English in Japanese business communication are addressed: (a) through surveys of 212 Japanese corporations and members of the Japanese...
This study examined the generalizability of the theory of exit, voice, loyalty and neglect to Koreans (n=100), and made multiple cross-cultural comparisons between Korean respondents and natives of the United States (n=80) and Japan (n=45) with respect to their communicative responses to...
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