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Flexible Manufacturing Cell (FMC) has been adopted as means to curb cycle time, increase productivity and improve product quality. One of the most crucial decisions that severely affect the design of FMC is selection of machines. In resolving the machine selection issues, a decision-maker has to...
In India, the domestic airline industry is also going through an interesting phase with three-way competition between Indian Airlines (Government owned), Jet Airways and Air Sahara (private airlines). This paper looks at the role of customer satisfaction in the domestic airlines sector with...
Application of Total Quality Management (TQM) approach has played an important role in the survival and growth of many industries. One of the major reasons for dismal performance of many Indian organizations can be attributed to the fact that they have not been able to put strategy in place to...
This paper examines the effects of technological distance on the performance of manufacturing sectors relative to the proximity of R&D activities in adjacent prefectures in Japan, and identifies agglomeration effects in innovation and productivity. This analysis provides constructive insights to...
Total Quality Management is an integrative managemetn philosophy aimed at continuously improving the performance of products, processes and services to achieve and surpass customer expectations. Very little has been published on the fundamental difference between manufacturing and service...
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