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E‐commerce technologies provide effective and efficient ways in which corporate buyers can gather information rapidly about available P/S (products and services), evaluate and negotiate with suppliers, implement order fulfillment over communications links, and access post‐sales services. From...
Software agents are computer programs that run in the background and perform tasks autonomously as delegated by the user. Although there has been much research on this topic recently, usable software agents are at an early stage of development, and are only now starting to appear in real...
E‐commerce enables new kinds of business models to coordinate a value chain. Coordination of the value chain can be accomplished using direct communication or with the help of intermediaries such as brokers, dealers and auctions. The role of electronic intermediaries is becoming increasingly...
There has been an explosion in the number of retail Web sites since 1995, e‐retail offering shares a few common elements specifically a product search facility (often augmented by a product evaluation facility), an on‐line purchase function and a product delivery capability. There is a body...
Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25...
A key benefit of advances in information technology has been the increased ability to make decisions that integrate different perspectives. Enterprise resource planning software integrates information from traditionally disparate parts of the same organization. Search engines and Internet...
Electronic commerce has existed in the business‐to‐business marketplace since the 1970s, in forms such as electronic data interchange (EDI) and electronic funds transfer (EFT). With the emergence of the Internet, and the World Wide Web in particular, electronic commerce entered a new era...
Explores how the spread of connectivity and the introduction of new standards is driving the emergence of entirely new value constructs that deliver to multiple stakeholders. Examines the new economics of network growth and the associated “economics of increasing returns”. Looks at the...
The balanced scorecard is a formal management technique that is built on the premise that measurement is a prerequisite to strategic management. A broad range of business goals can be incorporated in the scorecard and realistic performance targets can be aligned with business strategies....
Electronic commerce enables organizations to form virtual organizations. Shifting between different linkages of the partners for satisfying a need is the major characteristic of the virtual organization, and meta‐management beyond the individual organizational level must be applied in order to...
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