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The purpose of this paper is to estimate the multicomponent reliability by assuming the unit-Gompertz (UG) distribution. Both stress and strength are assumed to have an UG distribution with common scale parameter.Design/methodology/approachThe reliability of a multicomponent stress–strength...
The purpose of this paper is to examine the mediating role of total quality management (TQM) internalization factors on the relationship between the proposed drivers (internal/external motives) and outcomes (external benefits and financial results).Design/methodology/approachUsing a sample of...
The purpose of this paper is to ascertain the extent to which knowledge management (KM), customer satisfaction (CS) and organizational image (OI) discriminate quality-certified municipalities from non-certified ones (ISO 9001).Design/methodology/approachAn empirical study was carried out...
The purpose of this paper is to carry out an empirical study of the limitations and emerging trends of Six Sigma in manufacturing and service companies.Design/methodology/approachThe authors developed an online survey instrument based on the existing literature addressing the current limitations...
The purpose of this paper is to develop a conceptual auditing framework (CAF), which can help the organizations that experience difficulties with current ISO 9001 auditing to achieve their desired benefits with regard to the auditing of conformance, performance, risk management and improvement...
Measurement uncertainty is present in all measurement processes in the field of production engineering. However, this uncertainty should be minimized to avoid erroneous decisions. Present methods to determine the measurement uncertainty are either only applicable to certain processes and do not...
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