1 - 6 of 6 articles
Purpose – The purpose of this paper is to explore the major factors that impact the quality commitment of employees in organizations. Design/methodology/approach – The paper uses a cross‐sectional design and the propositions are validated through two sample surveys conducted in two separate...
Purpose – ISO 9000 and ISO 14000 standards certification is a phenomenon involving over the years a larger and larger number of companies and organizations. Looking at the empirical data, it is observed that the phenomenon is close to saturation in many countries. In Italy, on the other hand,...
Purpose – Conventional Failure Mode and Effects Analysis (FMEA) may lead to wrong decisions in terms of a company's financial objectives. Thus, the aim of this paper is to develop an improved approach to prioritizing failures within the procedure of the FMEA. Design/methodology/approach – First,...
Purpose – The purpose of this paper is to introduce a new design of the X¯ chart to catch smaller shifts in the process average as well as to maintain the simplicity like the Shewhart X¯ chart so that it may be applied at shopfloor level. Design/methodology/approach – In this paper, a new X¯...
Purpose – The purpose of this paper is to model an inspection maintenance strategy that is superior to existing strategies and which incorporates the inspection factor. Design/methodology/approach – An appropriate inspection maintenance strategy can help prevent breakdown failure and reduce...
Purpose – The purpose of this paper is to empirically assess the validity of Baldrige Criteria for Performance Excellence (CPE) for New Zealand organisations and to identify methodological gaps. Design/methodology/approach – By means of data collected from a sample of 91 New Zealand...
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