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Purpose – The purpose of this paper is to discuss the underlining needs for and determinants (factors, tools and methods) of environmentally responsible operations (EROs) and present some direction for work in the areas involving an environmental/quality/operations management interface....
Purpose – The purpose of this paper is to describe an investigation into collection and measurement of cost of quality, explaining how this information was presented and used for business improvement in a footwear company. Design/methodology/approach – An action research methodology was...
Purpose – The purpose of this study is to examine consumer perceptions of their shopping experience in a retail environment. Design/methodology/approach – Based on the literature, a model of relationship strength is developed and empirically tested with a sample of consumers in a chain...
Purpose – To present the bootstrap procedure to correct biases in maximum likelihood estimator of mean time to failure (MTTF) and percentiles in a Weibull regression model. Design/methodology/approach – A reliability model is described by a Weibull regression model with parameters being...
Purpose – Facing the competition pressure of internationalization and diversification, the semiconductor industry of Taiwan has to increase the activation/utilization rate of machines, enhance flow speed and values, cut down delivery and reduce costs in an efficient way in reaction to a...
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