1 - 6 of 6 articles
Software testing is usually a very costly and time‐consuming phase in software development. As most software systems are modular, it is of great importance for the management to allocate the limited testing‐time among the software modules in an optimal way so that the highest quality and...
The development, maintenance and improvement of quality efforts rest significantly on several internal and external enablers that encompass the building of quality infrastructure, changes in quality culture, transfer of technology, skills and management, integration of quality management...
Quality function deployment (QFD) is a structured approach to seek out customers, understand their needs, and ensure that their needs are met. QFD is probably the most important management tool developed to assure quality in new or improved products and services. As with any other tool, the...
This study tests middle managers’ perceptions on the association between supply chain quality management practices and organizational performance. Two instruments were used for the study: a revised version of Saraph et al.’s quality management instrument and Madu et al.’s organizational...
This paper examines the weight structure of the EFQM excellence model. This is done through a survey among 756 chief executive officers from Danish companies who responded to a self‐assessment questionnaire. The data from this survey have been analysed through factor score regression based on...
The total quality management (TQM) literature has largely been based on experience in Japan, the USA and the UK, however, other countries especially those in South‐east Asia remain under‐researched. In this paper we consider the experience of the quality management (QM) movement in Singapore....
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