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Trends in modern management point toward composite and comprehensive management systems that provide for competitive performance in the global economy. Management system audits are widely used to ensure compliance with planned arrangements and improvement of business performance. This paper...
In this paper one considers a model representing a two‐unit identical system with one unit operating online, and the other unit in warm standby. The online unit is controlled by a protective unit which protects the online unit from any damage occurring. The online and protective units may fail...
The aim of this paper is to describe all activities needed to develop an industrial training course using quality function deployment (QFD). The application of QFD referred to industrial training courses is strictly connected to the efforts for a total quality management (TQM) approach of...
The purpose of this paper is to present an integrated cost of quality ‐ activity‐based costing (COQ‐ABC) framework for measuring quality costs under ABC. The main deficiencies of most COQ systems are: (1) no consensus method to allocate overhead costs to COQ elements, (2) the failure to trace...
We present two contingency rules to control a production process subject to a single assignable cause, i.e. the process shifts from in‐control to out‐of‐control state when the single assignable cause occurs. In this paper, we assume a 100 per cent inspection policy as opposed to the sampling...
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