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One of the central tenets of total quality control is that responsibility for quality lies at the point of production. Salanciks model of commitment is used to describe systems of work organisation which encourage employees to take on this responsibility. Commitment to quality can be fostered by...
The Quality Circle programme is used increasingly in all sectors of the US economy. The need is for investigative empirical research into the variables influencing participation in Quality Circles. A study at a major US aerospace company is described in which the major influences turn out to be...
The operating targets of the Next European Torus NET vary over the planned physics and technology phases of operation, which will be cyclic and dynamic. Using the Dynamic Systems Simulation Language a model is described which mimics the cyclic behaviour of the NET over the technology phase...
Experimental design based on sound statistical principles offers economical means of investigating quality problems. Proper design is as important as sophisticated statistical analysis. Two properly designed but simple factorial experiments are described which led to significant quality...
With the foundation of the National Quality Circle Society in the Federal Republic of Germany, a forum has been established for small group work and the promotion of Quality Circle ideas. The number of firms in the FRG who use Quality Circles is growing and a historical account is provided....
Little has been written describing how the ethics and philosophy of a company can be spread throughout the workforce. Ways in which this can be achieved are described with two examples from major Japanese companies. As far as Sales is concerned the Japanese companies use a Market in approach...
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