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The UK Government's' "modernisation" programme has impacted and will continue to impact on the Law courts and judiciary procedures. Explores these impacts in seven areas: judicial independence; quality of service; cost-effectiveness; democracy; efficiency; speed; and government as the driver.
There has been a global phenomenon in public sector management which advocates a paradigm shift from administrative to managerial values. Governments have been able to put an ideological gloss on managerial strategies to suit local political agendas. The spread of this policy, where public...
Presents, from a systemic perspective, an examination and discussion of performance measurement, performance indicators and associated improvement initiatives, as typically applied in public sector organisations. Such mechanisms are usually implemented as a causal loop which is established...
This study was carried out in a hospital trying to implement TQM. The purpose was to assess the effects of using TQM and thereby judging whether this use could be valid and to find some success factors for implementing TQM in this kind of organisation. Specific quality dimensions have been...
Human resource management in the public sector does not take place in a vacuum. It is carried out within a regulatory framework of laws, rules and regulations. Recent times have witnessed commendable efforts by many African countries to embrace democratic governance with its trappings of...
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