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Outcome measurement procedures have been advocated recently as a means of eliciting better accountability and more effective program evaluation by non-profit organisations. The principal benefits of utilising these techniques have not been appreciated widely, thwarting more widespread...
Increasingly, governments are using contracts as a means of achieving accountability for public resources directed towards community organisations. This paper compares contractual arrangements between community organisations and governments in British Columbia, Queeensland, and New Zealand. The...
This study investigates and explores the needs and demands of Malaysian local authority taxpayers for financial information published by Malaysian local authorities. The study found, in the absence of standard financial reporting requirements placed on these authorities, a large expectation gap...
In the first article (IJPSM Vol. 11 No. 6) on integrated local service systems (ILSS) we outlined the key features of this type of application of computers using the benefit service as an example. The second article (IJPSM, Vol. 12 No. 1) described the advantages and disadvantages of the system...
The Guiding Principles on Civil Service Reform were endorsed by the Special Programme of Assistance for Africa (SPA) as a tool for better co-ordination of donor support. Because of the range of administrative problems, and the economic and political urgency of solving them, African governments...
Given the prevailing emphasis on agency performance, customer focus, stakeholder's interests and other methods of assessment under new public administration and prevailing managerialism in many public sectors around the world, administrative practitioners have taken to benchmarking as an...
University governance has been in flux for some time. Examines the current situation, the legal framework and how power is distributed. Discusses the problems and concludes that effective goverance is most likely to be achieved when the constituent parts of the organization exist in creative...
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