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A need exists to find alternatives to the universalized model of administration required by the World Bank, International Monetary Fund and bilateral donors. Non‐governmental organizations (NGOs) are an attractive and feasible alternative which should be pursued from the “ground up” and accepted...
The planning and implementation of electronic information systems and technology (IS/IT) following the National Health Service (NHS) reforms in the UK are both widespread and significant. Considers these new organizational arrangements, for primary care general practitioners (GPs), to aid...
The issue of corruption has come to centre stage. The economic consequences of pervasive corruption, and the recent trends towards democratization, have increased the pressure for accountability and transparency from those in office. Acknowledges that there are no easy solutions or models that...
The changing processes and practices of governing have led to the emergence of an increasingly complex environment in which a plethora of organizations and agencies can be involved in the governance of local communities. The successful forging of these systems of community governance depends on...
Provides an overview of the literature on public sector reform, total quality management (TQM) and strategic planning. Traces the change efforts and road to privatization of Asset Services, which is a maintenance contractor with about 2,000 staff and a business unit of a large Australian...
Public managers throughout the world work in an unforgiving environment in which to take risks. Managers face varying pressures from a range of informed publics to ensure that risks to them are minimized or eliminated; while many are simultaneously subject to criticism, via private practice...
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