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It is suggested that using total quality management TQM inconjunction with action learning can bring exceptional benefits to anorganisation, in terms of improved quality and personnel awareness. Withthe example of Japan and the USA to a lesser extent in mind, themethods to achieve a...
Internal consulting groups ICGs can offer the management of largeorganisations, including those in the public sector, with efficient andeffective means of achieving improvement and responding to pressuressuch as reduced resources. Those charged with developing an ICG shouldfollow an institution...
The major problems experienced in implementing IT systems in thepublic sector are reviewed. Detailed UK research, carried out in theDepartment of Social Security and the National Health Service, is thenconsidered. Many projects suboptimise due to neglect of the humanaspects of computerisation,...
The land resettlement programme in Zimbabwe was undertaken not justas a land redistribution exercise but as a carefully planned and manageddevelopment programme. Despite the problems of adjusting governmentinstitutions to independence, an organisational framework wassuccessfully established to...
In this decade we have witnessed in the Australian public sectortremendous pressures for change in the name of accountability andefficiency. Changes have occurred in public sector management and inpublic sector accounting. Techniques such as programme budgeting,financial management initiatives,...
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