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Purpose – The purpose of this paper is to explore benefits and issues of integrating the theory of constraints (TOC), resource-based view (RBV) and resource-dependence theory (RDT) with conventional project-based management frameworks. Design/methodology/approach – Extant literature is used...
Purpose – The purpose of this paper is to investigate multiple criteria decision-making (MCDM) processes within a flow-line production-improvement activity. Investigation can lead to understanding of how a process improvement framework influences the decision and fulfillment of the potential to...
Purpose – The purpose of this paper is to assess the efficiency, effectiveness and performance of logistics companies in Singapore and Malaysia which are the growing logistics hubs in Asia by using a triangular data envelopment analysis (DEA). It also identifies various factors that...
Purpose – The purpose of this paper is to explore the relationships between strategic interventions with firm’s performance using flexible strategy game-card (FSGC) approach in the context of one of the Indian telecom service providers. Design/methodology/approach – The paper adopts the...
Purpose – The purpose of this paper is to examine use of the performance agreement (PA) as well as the diagnostic control system that has been implemented at the provincial level of the Thai government. Design/methodology/approach – This is a qualitative study. Two qualitative methods –...
Purpose – The purpose of this paper is to provide quality professionals of tomorrow with ten commandments of quality. Design/methodology/approach – The ten commandments are based on the 20 years experience of the author as an academic, researcher, consultant and a practitioner in the field of...
Purpose – The purpose of this paper is to perform content analysis in empirical research in supply chain practices (SCPs) over the last 16 years. The research also aims to identify implications for future research in the area of SCPs. Design/methodology/approach – The review of SCPs research...
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