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CASPE Research and Brighton Health Authority have been working together to test a series of approaches to quality assurance in healthcare. In this paper, they give an account of the results of the quality assurance techniques used discuss the key requirements for successful quality assurance in...
The article discusses the use of a systematic approach to quality as an essential prerequisite for any health authoritys purchases of health care for its resident population, and also outlines the West Dorset philosophy, describing the implementation of a quality assurance programme under the...
Like quality management, personalising the service is about changing the organisational culture. Experience of Trent Healths Personal Service Initiative has identified subtle but crucially important changes in the ways in which staff and managers think and act. This may not in itself be culture...
A pilot project to develop a practical and clinically useful data capture system is described. The system is designed to collect quality assurance and clinical outcome data on a routine basis to monitor and improve the efficiency and efficacy of the service offered by a multidisciplinary...
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