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Purpose – The purpose of this paper is to evaluate consumer's perceptions towards descriptive menus and branding in hospital foodservice. This research is unique in its focus; earlier work has tended to concentrate on palatability and the variety of the menu rather than on dish description....
Purpose – Private kitchens have grown significantly in the past few years in Hong Kong and have become popular in the catering industry. This study aims to examine the expectations and perceptions of private kitchen diners regarding their dining experiences. Design/methodology/approach – A...
Purpose – The main objective of this study is to determine the factors that could have an impact on intentions to participate in regional tourism activities related to wine, from the Spanish customer's point of view. Design/methodology/approach – This study analyses the opinions of potential...
Purpose – Dining out is integral to the American lifestyle. Diners want to make informed choices. The purpose of this research is to measure consumers' need for, and attitudes toward, nutritional information (NI) on menus in full‐service restaurants. Design/methodology/approach – Data were...
Purpose – The objective of this research is to conduct an exploratory study that will gain consensus among restaurant industry professionals, academics and outside industry experts on the set of work practice dimensions in a high performance management systems (HPMS) for restaurant managers in...
Purpose – This paper aims to investigate the consumer responses associated with crises in the hotel industry. More precisely, the current research explores the factors that affect consumer attitudes (i.e. impressions, perceived social responsibility, and future purchases) during a hotel crisis....
Purpose – This paper aims to explore some of the different historical roots of commercial hospitality in three distinct epochs with the intention of promoting further empirical research and beginning an informed debate into the origins and evolution of the contemporary hospitality industry....
Purpose – The purpose of the paper is to provoke thought and perhaps response to a new form of identity assurance and security in the lodging industry. For a fact, biometric technology is quickly becoming a principal method of identification in today's fast‐paced networked and...
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