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The computer-human interaction (CHI) community's interest in emotions is heating up. Beyond usability, professionals are taking part in provocative discussions of appeal, desire, pleasure, even frustration---and, no doubt, pain. Before we get carried away, let's review the territory.
Guidelines for Accessible---and Usable---Web Sites: Observing Users Who Work With Screenreaders
ACM Conference on Universal Usability 2003 November 10-11, 2003 Vancouver B.C., Canada
Information Architecture: Blueprints for the Web Christina Wodtke New Riders, Indianapolis, 2003 ISBN 0-7357-1250-6 $29.99
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