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Purpose – The paper aims to contribute to ongoing research which emphasises the expanding role of information systems and information technology (IS/IT) as an enhancer of service delivery. Design/methodology/approach – In order to explore the practical utilisation of IS/IT in the enhancement...
Purpose – The purpose of this paper is to understand blog continuance. Specifically, this paper aims to compare two theoretical models and an integrated model to identify which theoretical models best predicts blog continuance intention. Design/methodology/approach – An empirical study was...
Purpose – The purpose of this paper is to present a generic framework to assess and simulate outsourcing risks in the supply chain. Design/methodology/approach – This combination approach involves a qualitative risk analysis methodology termed as the supply chain risk‐failure mode and...
Purpose – This study attempts to expand knowledge of product lifecycle management (PLM) and supporting systems. Its objective is threefold: first, to identify and assess the impact of two key PLM building blocks on new product performance. Second, to use the aforementioned PLM building blocks...
Purpose – The purpose of this paper is to investigate the influence of various factors on suppliers' level of use of business‐to‐business (B2B) e‐marketplaces by examining three basic variable domains; suppliers' internal environment, their external environment and the characteristics of...
Purpose – The purpose of this paper is to analyze the impact of information technology (IT) competency on knowledge management processes and the relations among IT competency, knowledge management processes and performance outcomes. Design/methodology/approach – The study uses survey data...
Purpose – The purpose of this paper is to investigate the interactions between new product development (NPD) and engineering change management (ECM) processes in terms of their impact on organizational performance. Design/methodology/approach – A system dynamics model of the NPD and ECM...
Purpose – This paper aims to examine how project managers frame variability for categorised risk factors on enterprise resource planning (ERP) projects. Design/methodology/approach – Weighting and selection of the risk factors was undertaken based on an analysis of data (using PASW17),...
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