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Purpose – This paper aims to compare and evaluate competitive priorities between manufacturers and service providers. A concern over the trends of moving manufacturing/production units overseas, while maintaining essential service operations at the companies' headquarters, encouraged senior...
Purpose – The purpose of this paper is to describe a new software tool that graphically depicts analysis of visitor traffic. This new tool is the graph‐based server log analysis program (GSLAP). Design/methodology/approach – Discovering hidden and meaningful information about web users'...
Purpose – Owing to the consolidation and globalization of the paper industry, manufacturing units have keen interest to focus on particular product groups. While this specialization will create opportunities for scale economics in production, management of supply chains becomes increasingly...
Purpose – In an era of rapidly expanding digital content, the number of e‐documents and the amount of knowledge frequently overwhelm the R&D teams and often impede intellectual property management. The purpose of this paper is to develop an automatic patent summarization method for accurate...
Purpose – Several important managerial factors, such as training, information and communication technologies and information systems (ICT/IS), and environmental management, can be related to total quality management (TQM) in the hotel industry. This paper aims to analyse how TQM is associated...
Purpose – This paper aims to investigate the alignment between the information‐processing needs and capabilities during interorganizational relationships through the lenses of both the product and the business relationships life cycle concepts, and the types of information exchanged....
Purpose – The aim of this paper is to investigate technical, scale, allocative and economic efficiencies by data envelopment analysis (DEA) and stochastic frontier methods to provide a decision‐making tool and managerial implications in the measurement of farm business performance and...
Purpose – There has been a great deal of interest in ensuring that organisational strategy is successfully implemented in order to meet business objectives. More recently, reports of the failure of information systems and technology (IS&T) projects have become more regular and the reported...
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