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Purpose – The ISO 9001 quality management systems standard is widely accepted around the world. This is the standard that is also widely acquired by companies in Slovenia, where the number of certificates per million inhabitants can be compared with France, Canada, Germany or Finland....
Purpose – To address two key problems facing the production department at the government pharmaceutical organization (GPO). They were a lack of productivity and performance measurement at the operational level, and a need to assess the functional readiness to undertake its own...
Purpose – The present paper has as its aim to deepen in the study of information systems offshore outsourcing, proposing three essential steps to make this decision: weighing up the advantages and risks of offshore outsourcing; analysing the taxonomy of this phenomenon; and determining its...
Purpose – To develop a decision support system (DSS) and improved management criteria for operating dispenser‐based single‐piece automatic order picking systems (AOPS) in distribution centers, able to reduce the need for manual decision making based on personal experience or subjective...
Purpose – The purpose of this study is a comparative analysis of two electronic grocers, one success and one failure, in order to attempt to identify the critical success factors that contributed to their different performances. Design/methodology/approach – Four aspects of each company's...
Purpose – To explore the views of top corporate financial executives on the success of implementation of enterprise resource planning (ERP) systems as well as the variables associated with ERP project success. Specifically, relationships between dependent variables cost and budget performance...
Purpose – Concerning the general patent trading mechanism, this paper proposes a systematic patent appraisal model to provide patent transferors and transferees a reasonable price suggestion of the target patent. Design/methodology/approach – Based on the appraisal factors (including the...
Purpose – This paper seeks to examine the impact of information technology (IT) on the competitive advantages of third‐party logistics (3PL) firms in China. Design/methodology/approach – A questionnaire‐based mail survey was conducted in mainland China. Spline regressions were used to...
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