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Reports the results of a survey of information systems managers with respect of the importance of telecommunications issues and the quality of their telecommunications training. The response of the information systems managers identified four factors: standard or clerical applications (e‐mail...
In this age of the global economy, negotiating across cultures is an inevitable part of doing business for firms desiring to compete internationally. What problems could cultural differences cause? Can firms from some countries or cultures do better than firms from other countries? What problems...
The term groupware is widely used but not clearly defined. Owing to ongoing rapid developments, a consistent definition of the term has proved elusive. However, there is a good reason to view groupware as a technology that addresses the vast areas of collaboration, human‐computer interaction,...
Managing supply‐chain operations is critical to any company’s ability to compete effectively. Success in today’s markets depends on the ability to balance a stream of products and processes to stay competitive. Companies are constantly evaluating every area of operations to ensure that...
There is a tremendous explosion in the amount of data that organizations generate, collect and store. Managers are beginning to recognize the value of this asset, and are increasingly relying on intelligent systems to access, analyze, summarize, and interpret information from large and multiple...
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