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The purpose of this paper is to explore development and validation of an empowering leadership instrument for salespeople.Design/methodology/approachIn all, 20 items were developed for an empowering leadership instrument based on published research, concepts and theories. The instrument was...
The purpose of this paper is to explore mindfulness training as a viable intervention for frontline employees in tourism and hospitality as a way to aid in the regulation of emotions and reduce or prevent employee burnout while increasing levels of work engagement.Design/methodology/approachBy...
The purpose of this study is to describe the construction of leadership through authentic dialogues at work and leaders’ actions as contributors to dialogic leadership.Design/methodology/approachThe authors collected the data by recording the organisation’s meetings and discussions and used...
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