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The purpose of this paper is to formulate extended enterprise-oriented structure and process map for technical skill building for firms belonging to emerging economies.Design/methodology/approachThe authors identify technical skill building (lies at the intersection of product, process and...
The purpose of this paper is to investigate the microgeneration between Generation X and the Millennial generation. The research question addressed was “What makes the Xennial generation unique and how might the knowledge of these differences be beneficial to...
The purpose of this paper is to share how the concept of organizational justice could help to explore employee satisfaction with the mystery shopping appraisal system.Design/methodology/approachThe research was conducted at a fast-food restaurant chain located in Russia. Data were collected...
PurposeThe purpose of this paper is to trace the development of a competency model in a medium-scale power utility company located in the Midwest USA.Design/methodology/approachThe model is developed based on insights drawn from the literature, company documents, and primary interviews with the...
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