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Seeks to help managers and human resource practitioners understand better why many change efforts (business process re‐engineering, total quality management) often end in failure. Outlines an approach that can result in more change success. Explores the human side of change with a primary focus...
Stresses the need for evaluation of management training and development. Distinguishes between single‐loop learning (monitoring) and double‐loop learning (evaluation). Suggests that evaluation throws up certain “quandaries”. Why do most management development programmes espouse a philosophy that...
This is the second part of a study which sought to cost the effectiveness of major training programmes. While the first part reported on training designed for a specific target group of drivers, this second study reports on the cost effectiveness of a management training programme designed to...
Analogies are used in all walks of life to help relate ideas, theories and feelings to other people. Uses cricket is used as an analogy to help throw light on the various aspects of business. These include strategy, marketing and sales principles. Also discusses leadership as well as the roles...
The first part of this article discussed the challenges of organizational development being transmitted into management education and training; setting up and operation of the Programme for Organizational Development in South Africa (PODSA), for non‐governmental organizations. Explains some of...
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