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The significance of the mentor in organisations has been clearly established in the management literature. Having first defined mentoring and described the roles of mentor and protg, the distinction between essential and instrumental mentoring is noted. The reasons for the present interest in...
In a report on two conferences concerned with Applying Selfdevelopment in Organisations, the current position of the selfdevelopment idea in management education and training is summarised. It is concluded that many management development practitioners have accepted the practical value of...
In the design of technical training courses, there has been a considerable shift from chalkandtalk to more participative methods, principally discovery learning, syndicate exercises and project work. Courses are more learner centred, less trainer dependent, and trainees learn more from each...
The reasons and factors influencing business conversations are examined. The consequences of winlose conversations, and how to develop winwin approaches are demonstrated and their advantages and disadvantages discussed.
The redesign of personnel officers' jobs in a hotel chain is described in order to provide a more direct role in training both for the officers and those subordinate to them. The process of agreeing the changes is set out, followed by a series of modules from the incompany programme. Actionbased...
The process of Transactional Analysis is reviewed and the uses of its techniques demonstrated. A training exercise illustrating the three ego states in transactions is included.
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