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In the late sixties, and early seventies, a number of management seminars used style models to instruct managers about how best to achieve. Initially, some suggested that there was one best style which would succeed in most situations. However, that approach brought with it controversy,...
The principal hypothesis of this article is that because of changes taking place in the nature of manufacture in industry, the type of engineers and managers required for such work will also change.
We are going to win, and the industrial West is going to lose, because for you the essence of management is getting ideas out of the heads of bosses into the heads of labour. For us, the core of management is the art of mobilising and putting together the intellectual resources of all employees...
The following is an apocryphal story about a good professional Training Manager who wanted to initiate training in service excellence in two companies he consecutively worked for.
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