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We are writing this article and the follow up one next month as a result of our experiences in training people in organisations to become more assertive. At the same time we are drawing on our learning from working on our own personal assertiveness. In this article we describe assertion,...
In spite of its enthusiasm for cuts in public spending and social provision, the government has not yet wielded the axe to lop off significant sums from the MSC Youth Opportunity Programme YOP for the young unemployed. The reason is all too clear. There is every prospect that even more...
The Engineering Industry Training Board has just completed a twoyear study on employee relations training for managers. The sixman project team which undertook the study was composed of industrial relations and personnel specialists and trainers. The team carried out investigations in over three...
During recent years Japanese products have made such an impact in foreign markets that the economies of all western countries have been seriously affected. Some markets are now completely dominated by Japanese goods. In Britain we have witnessed the destruction of our motorcycle industry more...
Instructors and supervisors have an acknowledged hard job. Explaining, demonstrating, setting to work and correcting errors all day long is extremely demanding. Often we hear our instructors, supervisors and chargehands complain that over the years their job is getting no easier. What do they...
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