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Objective: This article aims to explore the nature and resolution of breakdowns in coordinated decision making in distributed safety-critical systems. Background: In safety-critical domains, people with different roles and responsibilities often must work together to make coordinated decisions...
Objective: This commentary on the special issue suggests a focus on group cognition factors in investigations of teamwork involving sociotechnical systems. Background: The author has conducted research in computer-supported collaborative learning and has found the need to rethink the theory and...
Objective: Our objective is to capture temporal patterns in mental model convergence processes and differences in these patterns between distributed teams using an electronic collaboration space and face-to-face teams with no interface. Background: Distributed teams, as sociotechnical systems,...
Objective: We conducted an empirical analysis of human teamwork to investigate the ways teammates incorporate coordination behaviors, including verbal and nonverbal cues, into their action planning. Background: In space, military, aviation, and medical industries, teams of people effectively...
Objective: This article presents the development, implementation, and evaluation of a crew resource management (CRM) training program specifically designed for employees within the automotive industry. Background: The central objective of this training program was to improve communication,...
Objective: This study explores the interactions among phases of team coordination, patient-related information, decision-making levels, and role holders in intensive care units (ICUs). Background: The effects of communication improvement initiatives on adverse patient events or improved outcomes...
Objective: This field study aimed at examining the role of anesthesia teams’ adaptive coordination in managing changing situational demands, such as in nonroutine events (NREs). Background: Medical teams’ ability to adapt their teamwork (e.g., their coordination activities) to changing...
Objective: I discuss cultural factors and how they may influence sociotechnical system operations. Background: Investigations of several major transportation accidents suggest that cultural factors may have played a role in the causes of the accidents. However, research has not fully addressed...
Objective: We examine the construct of collective orientation, develop a measure to assess individual differences in collective orientation, and examine the extent to which the collective orientation of team members predicts performance on a variety of team tasks. Background: Scholars...
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