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Purpose – The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations. Design/methodology/approach – This study is based on reviews of past studies on workplace deviant behaviour....
Purpose – The purpose of this paper is to evaluate the extent to which forum theatre interventions can support non‐hierarchical approaches to learning, development and change management initiatives in organisations. Design/methodology/approach – Semi‐structured interviews were carried out with...
Purpose – The purpose of this article is to show the foundational place that communication theory and its practice occupies in functioning work systems. Design/methodology/approach – This paper defines the word communication in terms of the creation and interpretation of displays, describes what...
Purpose – The aim of this paper is to explore how employees make sense of their work context and its influence on their learning orientation to improve their quality of work life. Design/methodology/approach – Qualitative data drawn from a dynamic online discussion that spanned three years were...
Purpose – This article aims to develop a conceptual framework delineating the key dimension of the learning organization which significantly influences learning transfer. Design/methodology/approach – The conceptual framework was developed by analyzing previous studies and synthesizing the...
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