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Properly constructed and applied tests can be effective tools for hospitality managers who must make hiring decisions. Although they should not be used as the only hiring determinant, tests are a good supplement to interviews, reference checks, and professional certification by providing...
The reengineering of work processes has generally led to the reduction of the number of headquarters employees at many food-service chains. A study of 43 of the top-200 chains found that some of those downsized staffs were about the right size for the work load imposed on them, but a substantial...
The traditional approach to valuing lodging properties, using discounted-cash-flow techniques, makes sense because hotels can furnish a history of financial performance. While it is true that the discounted-cash-flow approach yields a reasonable approximation of value, other factors can be...
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