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Purpose – The purpose of this paper is to show how the Turning Point Initiative to improve the health of populations by improving the USA public health system has many lessons on collaboration for governance systems. Design/methodology/approach – The article synthesizes published literature...
Purpose – The purpose of this article is to assess the impact of recent changes to out‐of‐hours primary care services. Design/methodology/approach – The changes to out‐of‐hours primary care services since the introduction of the new GP contract in 2004 are considered. A recent survey...
Purpose – The purpose of this viewpoint article is to acquaint those engaged in health care quality improvement and patient safety programs with an effective, well‐documented but overlooked method. As described in a 1978 article, “Achievable Benefit Not Achieved” (ABNA) is a formal,...
Purpose – The purpose of this research is to ascertain whether there has been a change in the outcome of critically ill pregnant women from the indigent South African population from a clearly defined region in Pretoria, after the introduction of new management protocols supported by regular...
Purpose – The purpose of this paper is to examine changes in patients' satisfaction after their doctor has participated in a brief educational intervention on medicolegal risk management. Design/methodology/approach – Questionnaire completed by ambulatory patients, measuring satisfaction with...
Purpose – The purpose of this research is to explore healthcare workers' infection control practices from a behavioural viewpoint. Major behavioural theories are explored. Findings from a study which drew heavily from the PRECEDE theoretical framework are presented. The main purpose of this...
Purpose – A clinical governance project is set up following the delayed diagnosis of two children with life‐threatening conditions (osteomyelitis and Ewing's sarcoma). They attended A&E with a simple limp. The aim is to improve the management of this very common presentation. With this...
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