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Purpose – This paper aims to identify, through a literature review, key issues regarding how online role plays can be designed and to apply them when designing a role play on conflict management. Design/methodology/approach – By drawing on the key issues identified in the literature review, a...
Purpose – This paper aims to describe a pilot project investigating the use of alternate reality game/treasure‐hunt formats to provide an alternative to existing mechanisms for introducing new students to university information and services. Design/methodology/approach – An alternate...
Purpose – Using the extended task‐technology fit (TTF) model, this paper aims to examine technology resistance, technology satisfaction and internet usage on students' performance. Design/methodology/approach – The study was conducted at Universiti Teknologi MARA, Johor, Malaysia and...
Purpose – This paper deals with user‐generated interest indicators (ratings, bookmarks and tags). The authors aim to answer two research questions: Can search strategies based on social information retrieval (SIR) make the discovery of learning resources more efficient for users? Can...
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