1 - 7 of 7 articles
Purpose – This paper proposes an extended model based on the unified theory of acceptance and use of technology (UTAUT) developed by Venkatesh et al. To help better explain the intention to use an enterprise resource planning (ERP) system. Design/methodology/approach – Findings from the...
Purpose – The purpose of this article is twofold. The first is to be able to understand the technical capabilities of e‐collaboration systems from their inception to the present time and their possible future capabilities. The study examines the capabilities of 11 such systems. The article's...
Purpose – The purpose of this paper is to help managers and leaders with the necessary information to implement a cure for poor organizational performance Design/methodology/approach – The author has conducted research in organizations and has found out that many organizations are being affected...
Purpose – The purpose of this paper is to understand further the concept of outsourcing among small and medium‐sized industries (SMEs). The paper highlights the concept of outsourcing between SMEs and large organizations as well as the advantages and disadvantages of SMEs' outsourcing from the...
Purpose – This paper discusses how each year we make lofty goals that we have difficulty following through on, it then offers some tips and examples for following through on your “going to dos”. Design/methodology/approach – The author applies his own work experience as a business coach and uses...
Purpose – The purpose of this paper is to test some antecedents and outcomes of satisfaction in the banking sector in Malaysia. Design/methodology/approach – A research model based on the customer satisfaction index (CSI) was developed and tested using structural equation modeling technique with...
Purpose – This paper aims to describe strategies to market unified communication products to the business market. Design/methodology/approach – The paper highlights the key definition, benefits and the importance of unified communication products in Malaysia. At the end of the paper, various...
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